Log Settings

Overview

Error and information messages related to the system are generated in the default Tomcat logs. The Log Settings page is used to generate additional information if there is a problem with the system and debugging is necessary; this information is used by Blackboard Product Support to remedy the situation.

 

Note: Administrators DO NOT need to restart Tomcat after enabling log events.

Find this page

Follow these steps to open the Log Setting page.

  1. Open the Administrator Panel.

  2. Select Technical Settings under Content System. The Technical Settings page will appear.

  3. Click Log Settings.

Blackboard Content System logs

All Blackboard Content System logs are stored in the logs directory under the top-level blackboard directory. Within the logs directory there are folders that store logs as well as an archive folder for logs that have been compressed and stored as a means of managing the size of the log files.

Fields

The following fields are available on the Log Settings page.

 

Field

Description

General Log Settings

Log events to file

Select Yes to log events in the Blackboard Content System to the Log file. Select No and events will not be logged.

Path/name of Log File

Displays the path to the log file. This field cannot be modified.

Maximum Log File Size (0 for unlimited)

Set the maximum size for a log file.

Number of Saved Log Files (0 for unlimited)

Set the maximum number of logs that are saved.

Log Informational Message

Select Yes or No to log information messages for debugging or statistical information purposes. Fatal messages are logged regardless of this setting.

Log Tracing Settings

The log file will automatically include general details for all areas of the Blackboard Content System. Fields that are set to Yes for tracing on this page will include additional details in the log. These options should remain on No, unless the system requires debugging.

Turning these options on may result in a significant decrease in system performance.