Administrative User Roles

Overview

Every user account in the Blackboard Academic Suite has an Administrative User Role. Different roles grant the user different levels of access to the Administrator Panel. To delegate responsibility for the system, Administrators may give varying privileges to a small number of users by assigning Administrative roles. Administrative User roles should be strictly managed for security reasons.

 

Note: Only users with the role of System Administrator may create or modify System Administrator accounts.

 

Administrative User Roles include the following

 

Note: System Administrators may modify the privileges of Administrative User Roles with the User Privileges feature. The information below is based on the default settings in the Blackboard Learning System.

Course Administrator

Users with the role of Course Administrator may access areas of the Administrator Panel that are used to manage courses in the system. These users do not have access to the Course Control Panels for individual courses.

This role may be assigned to someone who assists the System Administrator with course management tasks, such as creating courses, updating course information, and copying and recycling courses.

Course Administrators have access to the following areas in the Administrator Panel

 

  • List / Modify Courses – may not access the course environment

  •  *Restore Course

  • Create Course

  • *Settings (under Courses)

  • Batch Create Course

  •  *Images and Icons

  • Batch Enroll Users in Course

  •  *Catalog

  • *Remove Course

  •  List / Modify Users (can only update user Course Roles)

  • *Copy Course

  • Batch Create Users

  • *Import Course

  •  *Observer Management

  • *Export Course

  •  *Logs

  • *Archive Course

  •  *Send Email

 

* Settings for areas with an asterisk (*) cannot be modified on the User Privileges page.

 

Note: All options within these areas of the Administrator Panel may not be available.

 

Guest

Every Blackboard system has a pre-set user account called "Blackboard Guest" with the username of "guest". Any user who logs in with this username and password, or who clicks Preview on the Gateway page, is automatically given the Administrative Role of Guest. Administrators may also create a assign the role of Guest to specific users.

A user with the role of Guest, or any anonymous user, may view any unsecured areas of courses that have Guest Access enabled. A Guest does not have access to the Administrator Panel.

None

A user with the role of None has no administrative controls and no access to the Administrator Panel. All Students and Instructors are usually given an Administrative User Role of None.

Observer

A user with the role of Observer can “shadow” one other user on the system. An Observer can see all courses in which a specific user is enrolled, and, within each course, those materials and tools that the Instructor has given Observers access to.

An Observer does not have access to the Administrator Panel.

This role may be assigned to a parent, an evaluation team or others who may need to monitor the course work of one other user on the system.

Portal Administrator

Portal Administrators have access to the areas of the Administrator Panel that deal with managing the portal. This role may be assigned to someone who is responsible for creating and modifying portal content, adding tabs to the system and establishing Institution Roles.

 

Portal Administrators have access to the following areas in the Administrator Panel

 

  •   List / Modify Users – may not access the course environment

  • *Manage Tool Panel

  • *Manage Tabs

  • *Settings (under Portal Areas)

  • *Manage Modules

  • *Export Modules

  • *Manage Channels

  • *Gateway Options

 

Settings for areas with an asterisk (*) cannot be modified on the User Privileges page.

 

Note: All options within these areas of the Administrator Panel may not be available.

Support

Users with the role of Support have limited access to the Administrator Panel. This role may be assigned to an individual who is assisting the System Administrator.

 

Support users have access to the following areas in the Administrator Panel

 

  •  *List / Modify Courses – may not access the course environment

  •  *Catalog

  •  *Import Course

  •   List / Modify Users – may not modify user records

  • *Export Course

  • *Observer Management

  •  *Settings (under Courses)

 

 

* Settings for areas with an asterisk (*) cannot be modified on the User Privileges page.

 

Note: All options within these areas of the Administrator Panel may not be available.

System Administrator

System Administrators may access the entire Administrator Panel and the Course Control Panel for every course in the system. This is the highest level of access that may be assigned.

Some areas of a course require a user be enrolled to view material. The System Administrator can use the Quick Enroll button in the course's Navigation Menu to temporarily enroll in a course to view or troubleshoot these areas. The Quick Un-enroll button reverses the process.

System Support

A user with the System Support role has access all areas on the Administrator Panel, but not to the Control Panels for individual courses in the system. This role may be assigned to individuals who need to perform administrative tasks, but who should not have the ability to access or change the content in a course. These users are also unable to modify user records.

User Administrator

User Administrators have access to areas of the Administrator Panel which deal with managing users on the system. This role may be assigned to a user who will be creating other users, enrolling them in courses, and changing passwords. Although a User Administrator can assign most Administrative Roles to any user, only System Administrators can assign the System Administrator role or System Support role.

 

Note: All options within these areas of the Administrator Panel may not be available.

User Administrators have access to the following areas in the Administrator Panel

 

  •  Batch Enroll Users

  • Remove Users from the System

  •    List/Modify Users

  • Batch Remove Users from the System

  • Create User

  •  *Observer Management

  • Batch Create Users

  •  *Send Email

 

* Settings for areas with an asterisk (*) cannot be modified on the User Privileges page.