Questions from users are sent to the Question Inbox during the Virtual Classroom session. The Question Inbox is used to manage and respond to questions during a Collaboration Session.
Note: Only users who have an Active role can access the Question Inbox. See the User Rolestopic for more information on roles.
Follow the steps below to access the Respond to Question tool:
Step 1 Open a Virtual Classroom session.
Step 2 Select Question Inbox in the Collaboration Tool.
The table below details the functions available in the Question Inbox Tool.
|
To . . . |
click . . . |
|
respond to a question |
the user name in the From list and click the Respond to Question icon. The Respond to Question pop-up window will appear. |
|
delete a question |
the user name in the From list and click the Delete icon. |
|
view only questions that have not been answered |
the checkbox next to Show unanswered only. |
The table below details the fields on the Respond to Question pop-up window.
|
Field |
Description |
|
Question |
Question that was submitted. |
|
Response |
Enter the response to the question. |
|
Private |
Select this check box to make the response to the question private. If marked private, the response will only be sent to the person who submitted the message. |