The User Information pop-up window can be accessed during a chat session to display personal information about the user such as name, email address, and any other information the user has chosen to add to their profile.
Note: Users set up their profile through Tools on the Course menu. The Personal Information tool enables them to select information to include in their user profile.

Follow the steps below to access the User Information pop-up window.
Step 1 Open a Collaboration session.
Step 2 Select a participant in the Participant List and click User Info. The User Information pop-up window will appear.
To send a private message to the user, click Private Message. The Compose Private message pop-up window will appear.