The log files that appear within the user interface are also accessible within the file system. It should be noted that the user interface provides a more descriptive title than the names in the file system. Also, when opening logs downloaded from the user interface, it may be necessary to open them in Excel or a similar program—sometimes the text runs together and individual entries are difficult to discern.
The table below lists the logs as they appear in the file system, the user interface, and a description of each.
|
File System |
User Interface |
Description |
|
collab-server |
DATE_Collaboration Server_BYTES |
Logs events associated with the Collaboration Service. |
|
content-exchange |
DATE_Content Exchange Tool_BYTES |
Logs events and errors with course import/export/archive/restore/copy |
|
httpd: |
|
Logs events from the Web server (IIS or Apache). |
|
perlex |
DATE_Perl App Server_BYTES |
Logs events associated with the Perl engine. |
|
snapshot |
|
Logs snapshot events. |
|
system-info |
DATE_System Information_BYTES |
Lists hardware and software information and settings. |
|
update-tools |
DATE_System Update_BYTES |
Logs events associated with system updates. |
|
bb-services-log |
DATE_Blackboard Services (Daemons)_BYTES |
Logs services exceptions, including authentication exceptions. |
|
isapi_redirect.log |
DATE_Session Manager_BYTES |
Logs session exceptions. |
|
jasper.log |
|
This log will include additional events written by the Tomcat Java App Server if the verbosity is set high. |
|
servlet.log |
DATE_servlet.log_BYTES |
Logs Java servlet events. |
|
tomcat-jvm-stderr.txt |
DATE_Java App Server - stderr_BYTES |
Logs Java App server exceptions. |
|
tomcat-jvm-stdout.txt |
DATE_Java App Server - stdout_BYTES |
Logs Java App server output. |