Read Message

 

Overview

When users click an email message the Read Message page opens. Messages may be deleted and printed from this page and users may reply and forward messages. The Read Message Options page, which is covered in more detail later, is used to control the information displayed on the Read Message page.

 

Find this page

Follow the steps below to find the Read Message page:

 

Step 1                 Click Web Email in the Tools box.

Step 2                 Login to Web Email.

Step 3                 Click the subject line of a message.

 

Functions

To use the functions available on the Read Message page, follow the table below.

 

To . . .

click . . .

read the previous message

Previous. If viewing the first message, the button will not be visible.

view the next email message

Next. If viewing the last message, the button will not be visible.

delete the current email message

Delete.

save a message to a mail folder

the drop-down arrow, select a folder, and click Save.

forward a message to a new recipient

Forward. The Compose Email page will open with a copy of the message.

reply to a message,

the drop-down arrow and use the table below to select a reply option:

 

·          to reply to the sender without a copy of the original message select Sender.

 

·          to reply to all recipients without a copy of the original message select All.

 

·          to reply to the sender and include a copy of the original message select Sender, Include.

 

·          to reply to all recipients and include a copy of the original message select All, Include.

 

Click Reply.